Frequently Asked Questions

Have a question about how much you can borrow or how the process works? Browse through our frequently asked questions, or get in touch with one of our brokers on 1800 885 363

Frequently Asked Questions

How much do you charge for brokerage services?

We don’t charge any cost for our services. Your lender pays us a commission that won’t affect your loan at all.

How much can I borrow?

We can lend up to 95% of the property’s total value, subject to eligibility. You may require Lender’s Mortgage Insurance if your deposit is less than 20%.

How much you can afford to borrow will depend on a variety of things such as: your income, your credit history, your savings, available deposit, and the value of the home you’re looking to buy. Our home loan calculators will give you a good indication of your borrowing power and give you an idea of what your repayments would look like.

How much deposit do I need?

With our home loans, you’ll need a deposit of at least 5% of the property’s value. On top of the 5% you’ll need enough to cover stamp duty and the administration fees involved. However, if you’re a first home buyer, your stamp duty may be waived if you’re eligible. If your deposit is less than 20% of the property’s value, you may need to pay for Lender’s Mortgage Insurance. Alternatively, you could use a Family Guarantee instead.

What documents do I need to provide when applying?

We want to make the application process as quick and easy as we can for you. So, we’ll send you out a checklist so that we can complete the process as quickly as possible. This checklist is meant to be a guideline, so all of the documents included may not apply specifically to you.

How does the home loan process work?

There will be different stages throughout the home loan process. It will include an application, verification, valuation, approval, and settlement typically though.

 There are occasional small differences in the process, depending on whether you’re buying your first home, a new home, or if you’re refinancing an existing loan. In which case, we’ll let you know if there are additional documents we need from you during the process.

What stamp duty and government charges do I have to pay if I buy or sell my home?

When you’re buying or selling a home, there are several government fees and charges that will apply. Each state government has different rates and charges that are calculated in different ways. Visit your state government website for better clarification. If you’re a first home buyer, there may be concessions available on your stamp duty.

What is the First Home Owner Grant (FHOG) and how can I get it?

The First Home Owner Grant (FHOG) is a one-off grant that’s established by the Federal Government. It aims to assist in offsetting the effect of GST on the purchase or construction of a new home for first home buyers. We’re able to apply for the FHOG on your behalf and as part of your loan application.

Can I apply for a home loan in a company name or family trust?

Home loans are available to:

  • Individuals, including individuals acting in their capacity as trustee;
  • Companies, including companies acting in their capacity as trustee; or
  • Any combination of the above.
Which type of loan is best?

It depends entirely on your needs. Your mortgage broker will ask you a series of questions about your finances, your financial requirements, and your individual needs to get a really good idea of which loan will work the best for you.

Who is on your lending panel?

We have 36 different lenders with a combination of bank and non-bank lenders.

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